Financial Services | Management, Sales and Professional Positions | Permanent - Full-time

A role in personal insurance focused on customer service, without business development

Key Information

Job Title: Advisor / Assistant in Personal Insurance – Customer Service

Location: Blainville, Quebec, Canada

Job Type: Permanent - Full-time

Work Mode: Hybrid

Salary: Compensation: 7,500

Join a private organization in the financial services sector where expertise in personal insurance is primarily used to support and secure clients. The position is centered on consulting, coordinating underwriting, and regulatory rigor, in a structured setting. An opportunity to contribute concretely to the quality of client follow-up, from the beginning to the issuance of the contract.

Responsibilities — ensure complete, compliant, and smooth customer service

Assist clients in setting up and following up on their personal insurance protections.

Complete insurance proposals with clients and in collaboration with product specialists.

Coordinate underwriting requirements (medical exams, information requests) and organize the necessary steps.

Ensure follow-ups with insurers and clients to advance files efficiently.





Track files until the issuance of contracts and confirm key steps with stakeholders.

Process service requests (contract changes, beneficiaries, updates) accurately and diligently.

Maintain complete, rigorous, and compliant files with regulatory requirements.

Profile Sought — essential requirements and service approach

Hold a valid AMF certificate in personal insurance.

Have 3 years of experience in personal insurance.

Master the regulatory requirements applicable to the processing and follow-up of files.

Work easily in a team and collaborate with internal stakeholders.

Communicate professionally in a bilingual context.

Conditions — work environment and benefits offered

Offer a compensation of 7,500.

Hold a permanent full time position.

Work in hybrid mode (the region).

Access to group insurance.

Benefit from a retirement savings plan with employer participation.

If you wish to focus your daily work on customer service, the quality of files, and compliance, this role deserves your attention. A outstanding opportunity to leverage your expertise in a structured and collaborative environment.

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📌 Personal Insurance Advisor – Customer Service (Quebec City)
🏢 NexWav
📍 Quebec City