Join Flex-N-Gate as the Customer Service Leader, responsible for setting the standard in customer satisfaction within logistics operations. Manage a skilled team to ensure efficient shipping processes.

As a key player at Flex-N-Gate, you'll develop policies that enhance customer interactions while overseeing the shipping department's performance. Candidates should exhibit solid problem-solving skills, team collaboration, and the capability to adapt to evolving logistics challenges.

Your expertise will shape training initiatives and improve service delivery metrics.

Key Responsibilities:

- Maintain and achieve shipping targets within the department
- Review and resolve operational challenges proactively




- Develop training programs and conduct performance evaluations
- Ensure compliance with customer shipping requirements
- Analyze performance metrics for continuous improvement

Requirements:

- Post-secondary education or relevant experience required
- 5 years’ experience in logistics with a Tier 1 supplier
- Strong organizational and time-management skills
- Excellent communication and interpersonal skills
- High level of analytical and troubleshooting abilities

Contribute your skills to Flex-N-Gate and drive customer service excellence.

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📌 Flex-N-Gate Customer Service Leader (Tecumseh)
🏢 Flex-N-Gate
📍 Tecumseh