Reception Administrator We’re looking for a proactive, organized Reception Administrator to support our condominium management team — combining front-desk reception and customer service with office administration, Yardi support, invoice coordination, access-control administration and document preparation.
This role suits someone resourceful, comfortable learning new systems, and willing to take initiative to solve routine problems independently.
Greet owners, residents, vendors and visitors professionally
Manage incoming calls, emails and the shared reception inbox
Handle questions and concerns with patience and a solution-focused approach
Route inquiries to condo managers, AR, AP, legal or administrative staff
Office administration Process mail, courier requests and office correspondence
Coordinate vendor invoice processing through SparcPay
Update owner information and verify accounts in Yardi Voyager
Program and update key fobs and intercom systems
Maintain office supplies, boardroom setup and front-office operations
Assist with owner payments, receipts and administrative projects
Documents & communications Prepare disclosure and occupancy letters, AGM sign-in sheets, ballots and mailing labels
Create office notices, from holiday closures to owner-facing communications
Keep current with condominium legislation affecting documents and processes




Look for practical ways to improve office communication and efficiency
Qualifications Excellent organizational, communication and multitasking abilities
Professional telephone etiquette and strong customer service skills
A positive, friendly and helpful attitude
Creative and resourceful approach to solving problems
Calm and professional under pressure
Comfortable in a fast-paced, multi-property environment
Yardi Voyager, property management or access-control experience a solid asset
Problem-Solving & Digital Skills Troubleshooting common office technology before escalating
Using online resources and AI-assisted tools to research and work efficiently
Building spreadsheets, tables, templates and mail merges with minimal supervision
Spotting opportunities to improve administrative processes
Working Conditions Office-based, with sitting, standing and moving throughout the day. The role involves regular contact with owners, residents, vendors and the public, including occasional difficult conversations, and occasional lifting of supplies, mail bins and meeting materials.
Hiring Process Candidates selected for an in-person interview complete a practical skills assessment covering Microsoft 365 (Word, Excel and Outlook), focused on everyday administrative tasks for the role.
Benefits Dental care
Extended health care
Vision care
Paid time off

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📌 Full-Time · On-Site · Calgary, AB · $50,000–$54,000 per year (Alberta)
🏢 ConnellyManagement Ltd
📍 Alberta