Elevate your career as a Full-Time Customer Service Manager at Longo's. Lead a passionate team committed to exceptional customer service and operational excellence in a vibrant retail environment.

Longo's is seeking a dedicated leader to manage the Customer Service department effectively. With a focus on mentoring team members, maintaining high operational standards, and addressing customer concerns, you will play a vital role in driving sales. Your leadership will inspire your team to exceed company objectives while delivering top-notch service.

Key Responsibilities:
• Hire, motivate, and mentor Team Members effectively
• Coach and train to meet high productivity standards
• Resolve customer and Team Member issues promptly




• Uphold health, safety, and merchandising standards
• Monitor competitors and adapt to market conditions

Requirements:
• 2+ years of management experience in customer service
• Solid computer skills and adaptability
• Knowledge of Employment Standards and Food Safety regulations
• Excellent coaching and communication abilities
• Strong creativity for display creation

Lead the Longo's team in delivering outstanding service and operational success.
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📌 Full-Time Customer Service Manager Role (Ontario)
🏢 Longo's
📍 Ontario