Oversee daily logistics as an Operations Team Lead, focusing on data collection processes. This pivotal role supports operational excellence through expert management and empowering team members.

You will assist the Country Manager in enhancing team functions, mentoring driving operations staff, and ensuring adherence to standards. Your responsibilities include providing SME advice on logistics, facilitating team meetings, and enhancing relationships with clients and partners. This role is critical in achieving SLA targets and improving service quality.

Key Responsibilities:
• Ensure day-to-day operational execution and compliance
• Assist with regular reviews and performance monitoring
• Collaborate on team logistics and workload distribution




• Provide status reports and analyze performance data
• Support special projects and quality assurance initiatives

Requirements:
• Proven experience in operations leadership
• Excellent communication and people management skills
• Ability to handle high email volume and urgent program issues
• Robust analytical skills for data interpretation
• Willingness to travel when required

Leverage your leadership to optimize operations and drive team success.
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📌 Lead Operations Role in Logistics Management (Ontario)
🏢 TSMG Holding
📍 Ontario