What is the opportunity?
Join our dynamic team as a Senior HR Initiatives Specialist and play a critical role in driving operational efficiency and continuous improvement through supporting key initiatives across HR Operations. This is an exciting prospect to work closely with cross-functional teams to analyze, design and implement optimized business processes that align with our strategic objectives.

Job Description
Join our dynamic team as a Senior HR Initiatives Specialist and play a critical role in driving operational efficiency and continuous improvement through supporting key initiatives across HR Operations. This is an exciting opportunity to work closely with cross-functional teams to analyze, design and implement optimized business processes that align with our strategic objectives.

What will you do?

Create and maintain comprehensive documentation including flowcharts, standard operating procedures, business requirements, business case, testing plans, project status updates and relevant reporting.

Analyze HR operational processes and workflows to identify root cause and areas for improvements, optimization and automation

Facilitate workshops and interviews with stakeholders and subject matter experts to gather requirements and understand root causes.

Support the design of new processes while collaborating with senior members of the team, as well as Technology and Digital Solutions teams.

Monitor process performance metrics and KPIs to measure success and opportunities for further enhancements

What do you need to succeed?
Must-have





3+ years of experience in business process analysis

Excellent analytical and problem solving skills with a keen eye for detail

Excellent communication and presentation skills

Experience using data and metrics to determine and drive opportunities for improvement as well as telling a story

Proficient in process modeling tools (eg. Visio) and project documentation tools

Nice-to-have

Experience in business change management, with a focus on innovative tool or techniques and digital adoption

HR and business operations experience

Certification in Lean Six Sigma or Agile

What’s in it for you?
We thrive on the challenge to be our best. Our team is defined by progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Approachable and caring leaders who support your development through coaching and managing opportunities

Work in a dynamic, collaborative, progressive,



and high-performing team that prioritizes employee well-being and work-life balance (“burnout” is not in our vocabulary)

Opportunities to do challenging work

Job Skills
Business Analysis, Business Processes, Change Management Processes, Continuous Improvement, Detail-Oriented, Emerging Technologies, Internal Processes, Process Analysis, Project Delivery, Project Planning, Requirement Writing, Researching, Research Presentations, Root Cause Analysis (RCA), SOP Documentation, Stakeholder Influence, Technical Knowledge, Time Prioritization

Additional Job Details
Address
20 KING ST W:TORONTO

City
Toronto

Country
Canada

Work hours/week
37.5

Employment Type
Full time

Platform
HUMAN RESOURCES & BMCC

Job Type
Regular

Pay Type
Salaried

Posted Date
2026-08-28

Application Deadline
2026-09-18

Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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📌 Senior HR Initiatives Specialist (Ontario)
🏢 RBC
📍 Ontario