Job Title: SCCM/ Intune/ Windows Administrator (L3)
Job Location: Remote, USA.
**** Please note, this role is not able to offer visa transfer or sponsorship now or in the future****

We are seeking an experienced SCCM / Intune / Windows Administrator (L3) to support enterprise endpoint management, contemporary workplace initiatives, endpoint security, and Windows platform administration. The ideal candidate will possess strong expertise in Microsoft Endpoint Configuration Manager (SCCM/MECM), Microsoft Intune, Windows 10/11 administration, endpoint security technologies, and PowerShell automation.

This role will be responsible for maintaining endpoint health, software deployment services, device lifecycle management, compliance enforcement, vulnerability remediation, and advanced troubleshooting within a large-scale enterprise environment.

Salary and Other Compensation:
The annual salary for this position is between $83,000 to $92,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

In this role, you will
Endpoint Management & Modern Device Administration

Administer, maintain, and optimize Microsoft Intune and SCCM/MECM environments for enterprise endpoint management.

Manage device enrollment, provisioning, imaging, deployment, and lifecycle activities across Windows endpoints.

Implement and support Windows Autopilot and modern device management solutions.

Configure compliance policies, configuration profiles, device restrictions, and endpoint governance standards.

Manage co-management environments integrating SCCM and Intune.

Monitor endpoint posture and ensure adherence to organizational technology standards.

Software Distribution & Patch Management

Package, test, deploy, and support enterprise applications using SCCM and Intune.

Manage deployment of operating system patches, cumulative updates, feature updates, and third-party software patches.

Monitor software distribution performance and deployment success metrics.

Perform patch compliance reporting and remediation activities.





Ensure endpoint systems remain compliant with security and operational standards.

Coordinate patching schedules and maintenance windows with business and infrastructure teams.

Windows Administration

Support and administer Windows 10 and Windows 11 enterprise environments.

Manage OS migrations, feature upgrades, image maintenance, and deployment strategies.

Troubleshoot Windows operating system issues related to performance, reliability, and user experience.

Administer Active Directory integration and Group Policy configurations.

Maintain Windows security baselines and hardening standards.

Support endpoint performance optimization initiatives and system lifecycle planning.

Endpoint Security & Compliance

Implement and maintain endpoint security controls aligned with enterprise security policies.

Support Microsoft Defender for Endpoint, BitLocker encryption, and endpoint protection technologies.

Conduct vulnerability assessments and coordinate remediation activities.

Partner with cybersecurity teams to address security findings and policy compliance gaps.

Ensure regulatory, audit, and organizational compliance requirements are met.

Support Zero Trust and endpoint security initiatives.

Infrastructure Support & Advanced Troubleshooting

Diagnose and resolve complex SCCM client, Intune enrollment, software deployment, and endpoint configuration issues.

Support enterprise endpoint infrastructure including management points, distribution points, software update points, and related services.

Perform root cause analysis (RCA) for recurring incidents and service disruptions.

Act as an L3 escalation point for critical endpoint management issues.

Collaborate with server, network, cloud, and security teams to ensure seamless endpoint operations.





Maintain system stability and improve endpoint service availability.

Automation & Operational Excellence

Develop, maintain, and enhance PowerShell scripts for automation and operational efficiency.

Automate routine administration, health checks, reporting, and remediation activities.

Build operational dashboards and executive reporting metrics.

Monitor endpoint health, deployment performance, compliance status, and service quality metrics.

Identify opportunities to reduce manual effort through process automation and standardization.

Documentation, Governance & ITSM

Maintain runbooks, standard operating procedures (SOPs), and technical documentation.

Support audit activities and compliance reviews.

Participate in Incident, Change, Problem, Release, and Configuration Management processes.

Ensure all activities comply with ITIL and organizational governance standards.

Maintain accurate records for system configurations, deployments, and operational changes.

Required Technical Skills
Endpoint Management

Microsoft Endpoint Configuration Manager (SCCM/MECM)

Microsoft Intune

Microsoft Endpoint Manager

Windows Autopilot

Co-Management Architecture

Device Enrollment & Lifecycle Management

Windows Administration

Windows 10 Administration

Windows 11 Administration

Active Directory

Group Policy Administration

Windows Security Hardening

Endpoint Configuration Management

Security & Compliance

Microsoft Defender for Endpoint

BitLocker Administration

Endpoint Protection Policies

Vulnerability Management

Security Baselines

Compliance Reporting

Scripting & Automation

PowerShell Scripting

Windows Automation Frameworks

Task Automation

Operational Reporting Automation

ITSM & Operations

ServiceNow or other Enterprise ITSM Platforms

Incident Management

Change Management

Problem Management

Release Management

Root Cause Analysis (RCA)

SLA Management

What you’ll need to succeed (required skills)

8+ years of experience supporting enterprise Windows environments.

Strong hands-on expertise in SCCM/MECM administration and Microsoft Intune.

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📌 SCCM / Intune / Windows Administrator (Newfoundland and Labrador)
🏢 Cognizant
📍 Newfoundland and Labrador