Code Ninjas is the world's largest coding school for kids ages 5–14, teaching coding through video game building. We're looking for a friendly, organized, sales-comfortable Centre Director to be the face of our Richmond centre — welcoming families, guiding them through enrolment, and supporting day-to-day operations.

Compensation: Competitive hourly wage plus performance-based commission on new enrolments.

What You'll Do

Welcome families and handle all inquiries (phone, email, text) with a warm, qualified attitude

Schedule and conduct tours, assessments, trials, and make-up classes; recommend the right program for each child

Guide families through enrollment — registrations, memberships, renewals, payments, and CRM record-keeping

Follow up with prospective and inactive families to support conversions and retention

Communicate with parents on scheduling, progress, and updates; handle concerns, freezes, and cancellations professionally





Support opening/closing procedures and keep the centre clean and welcoming

Coordinate and support camps, birthday parties, workshops, and community/marketing events (may include transporting supplies)

Assist the Centre Director with administrative projects as needed

Requirements

Fluent in English and Mandarin (Cantonese a plus); strong written English (Chinese literacy a strong asset)

Strong customer service and people skills, with comfort working toward sales/enrollment targets

Organized, detail-oriented, and able to multitask across CRM, scheduling, Google Workspace/Microsoft Office, and payment systems

Available weekday afternoons/evenings, Saturdays, and occasional Sundays

Valid Class 5 driver's license and reliable vehicle

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📌 Multilingual Centre Director (British Columbia)
🏢 Code Ninjas Richmond BC
📍 British Columbia