The eHealth Transformational Analyst will support the eHealth Program in the advancement of Regional eHealth solutions. Working closely with the Transformational Specialist and other eHealth Program team members, will liaise among stakeholders, business partners, vendors, and the eHealth Office to understand, analyze, and facilitate business needs, requirements, and impacts of business changes as a result of eHealth initiatives, operational changes, compliance requirements, client needs, and technology or operational improvements.

Define the business or transition need and business case

Plan the business or change analysis approach & activities

Identify stakeholders of the work effort, how they are impacted, and what their needs and role are to effectively engage in the effort

Assess capability gaps, determine solution options and approach, and define solution scope with a view to ensuring long term adoption and sustainment of solutions

Prepare for, conduct, and document elicitation sessions using a variety of techniques (Interviewing, requirements workshops, reviewing existing documentation, Observation, brainstorming, etc.)

Manage solution scope, changes to requirements, and requirements conflicts

Develop and manage traceability of requirements back to solution scope and objectives

Organize, prioritize, specify and model requirements and workflows

Prepare requirements package & communicate to stakeholders

Verify and validate requirements with project team and stakeholders

Assess solution for alignment to business needs, requirements, and impacts to operations, processes, technology, vendors, partners and clients

Identify and facilitate business process improvements

Assist in assessing organizational readiness to make technical,



operational and behavioral changes needed to make the effort a success

Define transition requirements needed to implement the solution including: training of end users, implementation planning, implementation communications, implementation details needed to transition to the new solution when ready, , compliance with privacy and security requirements, and long-term relationship strategies

Lead and/or assist in solution implementation, adoption and change initiatives

Validate the new solution meets the business need and provides the expected business value to stakeholders

Evaluate solution performance once implemented for business usage and value as intended

Other duties as assigned

This position is eligible for a hybrid work from home arrangement, in accordance with HHS’ Remote Work Policy

5+ years Change Management or Business Analysis Experience working with clients

University or College Degree in a related field

Working towards or has completed Change Management or Business Analysis certification and functional knowledge of Change Management or Business Analysis

Experience in eliciting requirements using a variety of techniques

Experience in specifying and modeling requirements, processes and workflows

Experience in facilitating business process improvements and successfully implementing change initiatives

Excellent verbal and written communication skills

Demonstrated facilitation skills, conflict management, and consensus building

Proven problem solving and analytical skill

Ability to work in teams or independently

Proficiency in office productivity software and tools

Solid knowledge of change management and business analysis tools and approaches

Experience in the health care sector an asset

Valid Ontario Drivers License and vehicle for local and regional travel as may be required

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📌 Transformational Change Analyst (Ontario)
🏢 Socket.dev
📍 Ontario