Become a key part of customer operations as a Field Service Technician in Windsor, Ontario. This in office position focuses on servicing advanced production printing solutions for Ricoh's clients.

As a Production Service Technician, you'll deliver 24/7 maintenance on Ricoh's high-speed printers, ensuring optimal performance and customer satisfaction. You'll troubleshoot and repair various complex printing systems, manage customer relationships, and achieve productivity targets. This role requires a solid technical background and excellent customer service skills, perfect for those committed to excellence in service delivery.

Key Responsibilities:
• Perform maintenance and installation of complex printers
• Troubleshoot and resolve technical issues on-site




• Manage customer interactions and expectations effectively
• Maintain parts inventory and necessary tools
• Complete administrative tasks accurately and promptly

Requirements:
• Minimum 3 years technical service experience
• 2 years as Technology Service Consultant II
• Valid driver's license and travel requirement
• Industry Certification (CompTIA Net+ or CompTIA A+)
• Strong knowledge of electro-mechanical devices

Enhance your career and customer service skills in this dynamic role at Ricoh in Windsor.
#J-18808-Ljbffr

📌 Windsor Field Service Technician Role (Ontario)
🏢 Ricoh USA
📍 Ontario