Become a vital part of GDI Ainsworth's team as a Customer Experience Representative. Provide exceptional service to clients through efficient communication via phone and email.

In this role, your main focus will be quality customer interactions and problem-solving. The ideal candidate will leverage active listening, provide detailed solutions, and manage client requests effectively, contributing to overall service excellence.

Key Responsibilities: • Manage client inquiries via calls and emails • Offer effective responses and empathetic support • Confirm and clarify information with clients seamlessly • Gain expertise in Remote Building Automation Alarms • Handle and track work order requests proficiently

Requirements: • 1-3 years of customer service/support experience preferred • Graduate from college/university or equivalent experience • HVAC/Building Automation background is advantageous • Excellent verbal and written communication skills • Availability for a mandatory two-week training program

Support GDI Ainsworth’s commitment to customer excellence with your skills! #J-18808-Ljbffr

📌 GDI Ainsworth Customer Experience Representative (Winnipeg)
🏢 Ainsworth
📍 Winnipeg