Elevate your IT career as a Desk-side Technician at Foresters Financial, specializing in remote and hands-on support in a hybrid workplace. You will play a vital role in resolving technical issues and enhancing employee productivity.

This position entails troubleshooting, device management, and collaborating on IT projects, including Microsoft Copilot initiatives. Your mission will be to ensure seamless operations and proactive IT support that reduces downtime and enhances employee satisfaction.

Key Responsibilities: • Provide comprehensive technical support both remotely and in office • Manage PC imaging, installation, and maintenance • Analyze and document complex technical problems • Support customer training on Microsoft Copilot and AI tools • Collaborate on project implementations and process improvements

Requirements: • 2-5 years in end-user IT support • Degree in IT or relevant field • Superior problem-solving and communication abilities • Extensive knowledge of Microsoft 365 and remote tools • ITIL V3 and Microsoft certifications a plus

Bring your technical skills and dedication to excellence to Foresters Financial's IT team. #J-18808-Ljbffr

📌 IT Desk-side Technician with AI Expertise (Winnipeg)
🏢 Foresters Financial Services
📍 Winnipeg