VETERINARY RECEPTIONIST

Waverley Animal Hospital

Job Details

- Pay: $18–$20 an hour
- Pay: $18.00-$20.00 per hour
- Job Type: Part-time
- Job Type: Full-time

Location

- 2400 Waverley Rd, Waverley, NS B2R 1Z1
- Work Location: In person
- Ability to commute/relocate: Waverley, NS B2R 1Z1: reliably commute or plan to relocate before starting work (preferred)

Benefits

- Vision care
- Dental care
- Employee assistance program
- Disability insurance
- Store discount
- Casual dress
- Extended health care

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- Store discount
- Vision care

Full Job Description

We are excited to add a Veterinary Receptionist to our exceptional team at Waverley Animal Hospital, a locally-owned clinic in Waverley, Nova Scotia!

We are looking for a positive team player who understands the deep trust our clients place in us to care for their pets. As the first point of contact for our clinic, the ideal candidate is motivated, compassionate, and passionate about providing a welcoming experience. Individuals dedicated to constant learning, growth, and workflow improvement will excel within our team.

With us, your voice will always be heard, and you will be encouraged to problem-solve, utilize, and build your skills. We believe it is possible to provide high-quality care while still having fun! If you are an organized, client-focused professional, let's talk.

The Role & Key Responsibilities

- Client Communications: Greeting clients,



answering multi-line phones with a positive attitude, and managing the clinic email with clarity and professionalism.
- Appointment Management: Coordinating and optimizing the daily schedule for appointments and surgeries.
- Financial Operations: Managing front-desk billing, invoicing, processing payments, and auditing daily transactions.
- Medical Records: Maintaining accurate, up-to-date client and patient records within our practice management system.
- Client Education: Providing clear instructions for follow-up treatments, managing food/prescription pickups, and relaying messages from the medical team.
- Clinic Flow: Ensuring the reception area, lobby, and front desk remain clean, organized, and properly stocked.

Qualifications & Skills

- Veterinary Experience: Minimum 1 year of experience working in a veterinary environment required (to ensure familiarity with veterinary terminology, basic triage, and clinic workflows).
- Education: Completion of a Veterinary Assistant or Veterinary Medical Receptionist program is a strong asset, but equivalent on-the-job clinic experience is highly valued.
- Customer Service: 1 year of dedicated customer service or front desk experience is preferred.
- Core Strengths: Exceptional ability to multitask in a fast-paced workplace, strong communication skills, outstanding attention to detail, and a reliable, positive attitude.

Education

- Secondary School (preferred)

Experience

- veterinary: 1 year (preferred)

Language

- English (preferred)
- French (preferred)

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📌 Veterinary Receptionist (Halifax Regional Municipality)
🏢 Kibbi Technologies
📍 Halifax Regional Municipality