Job Board / Heli-Skiing Guest Service Host

Heli-Skiing Guest Service Host

1850 Airport Road 17, Pemberton, British Columbia, Canada, V0N 2L0

full-time . August 29, 2026

Description
Heli-Skiing Guest Service Host

Pemberton, BC

$21 per hour + End of Season Bonus

Part-Time

This job will be perfect for someone living in the Whistler or Pemberton area.

Work for one of Canada’s most unique destinations and check off a bucket list job. At Tyax we guide our guests through unparalleled winter and summer experiences. Immerse into a world class lodging experience and outdoor adventures, exploring seasonal or long-term employment opportunities with a family size company highly committed to putting its employees first. Join a team of professional individuals with a passion for providing exceptional guest experiences and an enthusiasm for outdoor recreation.

Job Description
As a Heli-Skiing Guest Services Host of Tyax Lodge & Heliskiing, you will be an ambassador for the company. You are our very first impression to our guests and the face of the company, welcoming our guests and helping with preparing them for their trip of a lifetime. Your main responsibilities will be our waiver presentation, organizing groups before departure, assisting with loading helicopters, and communicating logistics with the operations team, ensuring that our guests experience is world class.

What’s In It For You

Discounts on branded outdoor clothing: Arcteryx, Icebreaker, Rossignol, and more

Opportunities to go heliskiing, helicopter sightseeing, staff events

Be part of a fun and welcoming diverse team from all over the world





Discounted stays at Tyax Lodge

Job Highlights

Responsible for greeting guests on arrival at our Pemberton location.

Coordinate guest lunches for transfers with a local business, including picking up, and delivering meals to the office, ensuring all dietary restrictions are accommodated.

Preparing and printing luggage tags, while ensuring the accurate and timely delivery of luggage for each inbound and outbound helicopter.

Ensuring capture of all guest information on arrival including but not limited to: all waivers of liability are signed and filed under each guest’s profile, credit card collection.

Cleaning of guest welcome areas and staff offices

Creating an exciting environment and to respond to guests with an emphasis on sales.

Work closely with other departments to ensure a smooth operation through preparation and follow-up.

Have a strong understanding of our program, tenure, & current conditions.Helping to start the sales process for rebooking and current packages.

Show dedication to making every guest feel welcome in our surroundings

Exceed guest expectations by providing personalised, efficient and courteous service

Handle all lost and found items according to company policy

Assist with administrative duties





Coordinate and organize all freight moving to and from the lodge through the office, ensuring items are properly received, documented, and dispatched via air and ground.

Must work in line with the safety and hygiene regulations set forth by Tyax Lodge & Heliskiing

Operate according to the policies, procedures, quality standards and services established by the company

Responsibilities include but are not limited to the above.

Qualifications & Attributes

High School Diploma

A passion for skiing or snowboarding

Self-motivated, positive and driven attitude

An impeccable attention-to-detail

Strong ethics and honest

An adept ability to work alone and in a team environment with an openness to working collaboratively

A high level of adaptability and ability to work well under pressure

Experience in the Ski Industry and around Helicopters is not a must, but is considered an asset

Able to reach, bend, stoop and frequently lift up to 50 pounds

Must possess excellent communications, interpersonal, organizational and customer service skills.

Responsible and dependable

Additional language skills are an asset

Physical Demands

Will be required to be on your feet for extended periods of time

Will be required to lift, bend and reach

Visa Requirements: Must be legally eligible to work in Canada.

Note: Due to the nature of our business all members of the team may be required to take on additional responsibilities at times to ensure an exceptional guest experience.

Compensation
$21.00 - $21.00 per hour

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📌 Heli-Skiing Guest Service Host (British Columbia)
🏢 Tyax Lodge & Heliskiing
📍 British Columbia