Shape customer relationships as the Customer Marketing Manager at Centric Software, focusing on the Americas. Drive renewal and upsell efforts through strategic lifecycle communication.

This role requires a dynamic marketing professional adept at collaborating with Sales, Customer Success, and Product Marketing teams. You will create and implement campaigns centered on customer needs and increasing technology adoption, ensuring that customers see the value in additional Centric solutions. Your focus on tracking performance will guide ongoing improvements and strategic decisions.

Key Responsibilities:
• Design and execute upsell and retention marketing campaigns
• Partner with Sales and Product Marketing for outreach initiatives




• Analyze customer segments to enhance communication strategies
• Facilitate customer webinars and promotional events
• Monitor success metrics and adapt strategies accordingly

Requirements:
• 3-5 years in customer-facing marketing roles
• Proven experience with email marketing and campaign management
• Knowledge in CRM and marketing automation systems
• Solid communication skills tailored for various audiences
• Ability to analyze data for strategic decision-making

Empower customer growth and satisfaction with effective marketing strategies at Centric Software.
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📌 Customer Marketing Manager for Americas Region (Ontario)
🏢 Centric Software
📍 Ontario