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Application Deadline Date: September 25, 2026
Owen Sound Honda is seeking a full-time Service Advisor.
The Service Advisor, reporting to the Parts/Service Manager, serves as the liaison between customers and the Auto Technician. They perform general office duties, book appointments, and explain the work performed and associated costs to customers.
Skills & Qualifications:
High School Diploma, GED or equivalent
Computer skills
Strong communication skills, both written and verbal
Strong customer service skills in order to handle customer complaints and questions effectively
Critical thinking, organization, time management and problem-solving skills
Knowledge of digital technology including the ability to use the internet and the appropriate software
Ability to interpret technical terms to the customers
Decision-making skills
Analytical thinking
Automotive experience would be an asset
Responsibilities:
Estimating the cost and time needed for a wide range of repairs
Welcoming customers and discussing their needs
Answering customer inquires, either in person or on the phone
Develop repair estimates by taking the cost of materials, supplies, and labor into consideration
Prepare repair orders by detailing the vehicle’s problems or symptoms
Connecting customers to the appropriate auto technician
Maintaining automotive records by keeping track of problems and corrective actions
Owen Sound Honda is an equal chance employer and welcomes all applicants. We thank you for your interest, however, only those applicants selected for an interview will be contacted.
Land Acknowledgement
The Municipalities of Bruce and Grey Counties sit on the traditional territory of the Anishnabek Nation : The People of the Three Fires known as Ojibwe, Odawa, and Pottawatomie Nations. We give thanks to them, and to theChippewas of Saugeen , and theChippewas of Neyaashiinigmiing , as the traditional keepers of this land and water, and we also recognize the traditional homeland of theMetis Nation .
Charitable registration number 11907 4995 RR0001
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📌 Service Advisor (Ontario)
🏢 YMCA
📍 Ontario