Ready to lead the charge in transforming eCommerce shipping & logistics?The RoleAs the Director, Analytics & Insights – Freight Club, you will lead the strategic direction, execution, and evolution of analytics across our logistics and shipping platform. You will play a critical leadership role in transforming data into actionable insights that enhance operational performance, strengthen carrier and vendor partnerships, improve unit economics, and drive profitable growth.Reporting to the Senior Director, Analytics & AI and in partnership with the CEO and SVP GM of Freight Club, you will define and own the long‑term analytics vision for Freight Club, ensuring insights are proactive, scalable, and tightly connected to financial outcomes—particularly revenue opportunity identification, margin improvement, customer satisfaction, and operational excellence. You will partner closely with executives across Freight Club to convert data into decisions that improve shipping performance, optimize carrier networks, elevate service quality, and unlock new opportunities for growth.This is a hybrid role (at least 1‑2 days in office), based in the Gastown area of Vancouver, BC.What You’ll DoStrategic Leadership & VisionDefine and execute an analytics strategy and operating plan aligned with Freight Club’s business goals.Build, lead and mentor a high‑performing analytics team that delivers actionable insights, data models, and strategic recommendations.Partner with business leaders across operations, pricing, carrier management, customer experience, finance, and product to ensure analytics initiatives drive measurable improvements in efficiency, quality, and margin.Champion a culture of data‑driven decision‑making across departments through enablement, education, and collaborative partnership.Business Impact & Financial PerformanceIdentify, quantify, and track initiatives that improve revenue and margin through enhanced carrier optimization, pricing management, cost optimization, and service‑level performance.Deliver forward‑looking insights on shipping performance, carrier reliability, cost‑to‑serve dynamics, profitability levers, and logistics trends affecting the business.Provide executives with timely visibility into opportunities, risks,



and key drivers of Freight Club’s business performance.Tools, Innovation & Continuous ImprovementLeverage advanced analytics, statistical modeling, and machine learning techniques to extract insights from complex logistics and shipping datasets.Monitor emerging trends in transportation analytics, pricing science, network optimization, and AI to continually advance Freight Club’s competitive advantage.Improve analytics processes, governance, and tools to maximize accuracy, efficiency, and turnaround time.Advocate for modern analytics platforms, methodologies, and automation solutions that unlock incremental value and support Freight Club’s strategic priorities.Build scalable and repeatable analytics solutions that are integrated into Freight Club’s ongoing operational rhythms.Who You Are5+ years of experience in analytics, with a proven track record of leading high‑impact analytics teams and driving strategic business outcomes.Demonstrated ability to set analytical vision and translate business strategy into measurable, financially meaningful results.Expertise in SQL and experience working with relational databases (e.G., SQL Server or similar RDBMS environments).Proficiency with data visualization tools (preferably Power BI) and a strong understanding of effective data storytelling.Solid foundation in statistical analysis, modeling, and predictive analytics, with the ability to translate complex data into actionable business insights.Experience in logistics, shipping, supply chain, transportation analytics, or marketplace operations is a strong asset.Excellent communication and stakeholder management skills, with the ability to influence senior leadership.Strong financial acumen and the ability to articulate the business and financial implications of analytical findings.Knowledge of machine learning and statistical fundamentals,



with practical application in business environments.Post‑secondary education in Data Science, Statistics, Computer Science, Business, Economics, or a related field preferred.What Success Looks LikeThis role will be evaluated primarily on business impact and strategic effectiveness, including but not limited to:Measurable improvements in revenue and margins driven by analytics‑led business improvements.A clearly defined analytics strategy and roadmap that accelerates Freight Club’s business priorities.Increased adoption and trust of analytics insights across leadership and operational teams.Demonstrated ability to convert data into high‑quality decisions that improve cost efficiency, service performance, and profitable growth.Analytics is seen as a strategic partner—not just a reporting function.What We OfferImpact:Your work will directly influence the success and growth of our business.Growth:Opportunities for professional development and career advancement.Hybrid‑First Workplace:Embrace flexibility and choice.Culture:A collaborative and supportive work environment where your contributions are valued.Our ValuesOur core values are the compass that guides our actions, unites our team, and shapes the future of our company:Grit & Agility:Forge Ahead, Pivot FastAccountability:Bring It, Own It, CommitGo the Extra Mile:We Go Above & BeyondUnderstand the Map & the Terrain:Master the Details & the Big PictureData Drives Decisions:Absorb Complexity & Transmit ClarityThink Beyond Today:Tomorrow's Vision, Today's ActionCompensationThe Salary Range for this role is between $140,000 and $180,000 depending on experience. Our salary ranges are determined by role, level, and location. We offer a comprehensive range of benefits which includes:Health and wellness support for our team members and their families including an employee assistance program.100% paid premiums for health and dental benefits in Canada.Paid time off.Easy access to online and phone‑based counselling services.And a hybrid‑flexible work environment.AccessibilityWe can provide accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.#LI-Hybrid#J-18808-Ljbffr

📌 Director, Analytics & Insights - Freight Club - C$140,000 - C$180,000 A Year (Toronto)
🏢 Freight Club
📍 Toronto