Salary: $45,000 – $65,000 (based on experience)Hours: 12 hour shifts (1 hour break) – Rotation every (4) days. (four days on, four days off)Includes weekends and statutory holidaysRequires coverage of overnight shifts (7pm to 7am) due to vacation and sick time.Location: Head Office – 5026 South Service Road, Burlington, ONOffice or Hybrid: Office based positionMain Purpose of JobWe are looking for an exceptional Logistics Coordinator that knows the industry! We are offering an exciting chance to learn all aspects of 3PL brokerage.In this position the Logistics Coordinator will need to enter orders into our TMS system. You will be required to find carriers for customer orders to move freight in the most efficient way possible. The Logistics Coordinator will negotiate with customers and carriers all while meeting the high standards CS-1 Transportation provides.Reports ToOperations ManagerDuties and ResponsibilitiesField and direct all incoming phone calls, emails and faxes as requiredRespond to all e-mails in a timely fashion including customer e-mails for pickups, rates and availability and updatesResponsible for adhering to checklist to accurately enter orders, provide updates and tracking (includes addresses, contacts, emails, and PO/SO/Reference #s)Carrier search and rate negotiation (accessing TMS History as leverage)Dispatching contracts to carriers, with all/any special instructions (once rate has been agreed upon)Confirming customs broker information and entering into TMSSaving all documents (BOLS/Customs docs/Packing lists) to the serverSaving all emails with spot quotes to the serverEnsuring Carriers have insurance, and an acceptable safety rating before securingResolving any issues regarding any order with the carrier brought to dispatch by Customer Service. This may include any accessorial, carrier delays or service problems that are more than just minor and CS cannot resolve quickly.Finalizing any accessorial charges brought to your attention by customer service with the carrier and the customerAdditionally,



you will be crossed-trained how to work in customer service, especially on weekends:To handle all aspects of the company’s operations from phone calls to dealing with carriersTo track and trace current loadsInform the customer the whereabouts of their freight via email, or phoneCollect POD from carriers within a reasonable amount of timeAdd carrier packets and update profilesUpdate shippers and consignee profilesTo assist in saving documentation, customs docs and facilitating the docs to carriersQualificationsExcellent verbal and written communication skills.Organized with attention to detail – takes pride in workMulti-tasker with strong ability to prioritize effectivelyAbility to adapt to new software with strong typing skillsAbility to resolve customer complaints and issues while maintaining a professional and calm demeanorStrong ability to prioritize effectivelyProficient in Microsoft Office Suite or related softwareTakes pride and ownership of workTransplus or Fleet Manager experience is a plusPrevious experience in non asset-based company requiredThe above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.Qualifications:Excellent verbal and written communication skills.Extensive knowledge of customer service procedures and principles.Organized with attention to detail – takes pride in workMulti-tasker with robust ability to prioritize effectivelyAbility to adapt to new software with strong typing skillsAbility to resolve customer complaints and issues while maintaining a professional and calm demeanorStrong ability to prioritize effectivelyProficient in Microsoft Office Suite or related softwareTakes pride and ownership of workTransplus or Fleet Manager experience is a plusPrevious Industry experience is a plusDisclosure Statement: This position is not for an existing job vacancy. Please note that we do not use Artificial Intelligence (AI) to screen candidates.$1 from every CS-1 Transportation transaction is donated to charities across North America.#J-18808-Ljbffr

📌 Logistics Coordinator - $45,000 - $65,000 A Year (Quebec City)
🏢 CS-1 Transportation
📍 Quebec City