Become a Seasonal Lead Associate at Thermea Spa Village in Whitby and make a difference this holiday season. Oversee kiosk operations, train staff, and ensure a remarkable guest experience as part of our welcoming team.

This role is an excellent fit for individuals passionate about customer service and team leadership. Reporting to management, your responsibilities will include training kiosk agents while managing sales and service quality during the bustling holiday period. Be a part of a unique wellness experience!

Key Responsibilities:
• Provide training and coaching for kiosk agents
• Monitor daily kiosk operations and report insights
• Handle unexpected staffing issues and operational challenges




• Oversee inventory management for kiosks
• Assist agents with guest inquiries and special requests

Requirements:
• Relevant college degree or experience required
• Minimum of one year's team leadership experience
• Exceptional customer service and analytical skills
• Robust MS Office proficiency and tech-savvy
• Capacity to perform under pressure with tight schedules

Join our dedicated team at Thermea Spa Village and support our mission of providing wellness and tranquility.
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📌 Seasonal Lead Associate at Thermea Spa Village (Ontario)
🏢 Groupe Nordik
📍 Ontario