Drive essential accounts receivable functions at PointClickCare. This senior role focuses on complex collections, client communication, and workflow optimization in a hybrid work setting.

As a Senior Accounts Receivable Specialist at PointClickCare, you will report to the Team Leader and manage collections for a diverse portfolio. Your responsibilities include maintaining customer files, preparing account analysis, and collaborating with cross-functional teams. Strong communication and analytical skills are vital to effectively handle customer interactions and resolutions.

Key Responsibilities:
• Manage collection activities for low dollar customer accounts
• Update and maintain accurate customer files and correspondence




• Recognize and resolve billing issues through regular reconciliation
• Prepare monthly account summaries and analyses as needed
• Collaborate with internal teams to address payment concerns

Requirements:
• Experience in accounts receivable processes
• Strong negotiation and conflict resolution skills
• Excellent written and verbal communication abilities
• Detail-oriented with high accuracy in data management
• Familiarity with healthcare billing processes is a plus

Master accounts receivable functions while fostering strong stakeholder relationships at PointClickCare.
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📌 Accounts Receivable Specialist at PointClickCare (Ontario)
🏢 PointClickCare
📍 Ontario