Join Kirmac Collision & Autoglass as a Customer Service Expert, where your care and expertise in vehicle repair supports customers effectively. Engage daily with clients, ensuring a positive experience throughout the repair journey.

As a Customer Service Expert at Kirmac, you will connect clients with technicians while managing all aspects of rental and repair processes. This role requires effective communication, strong administrative skills, and a passion for delivering top-notch service. You will be instrumental in enhancing customer interactions and handling documentation with precision.

Key Responsibilities:
• Establish positive customer relationships in person and on calls
• Guide clients through ICBC rental form submissions




• Schedule appointments and manage the shop's calendar
• Generate repair orders with thorough documentation
• Coordinate communication with vendors as needed

Requirements:
• Excellent verbal and written communication skills
• Solid organizational skills with attention to detail
• Professional demeanor with a friendly approach
• Passion for vehicles and customer support
• Valid driver’s license necessary

Utilize your expertise in customer interaction and administration at Kirmac, confidently guiding clients through their repair experiences.
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📌 Kirmac Customer Service Expert (British Columbia)
🏢 Kirmac
📍 British Columbia