Set up and manage online data collection questionnaires, including scheduling for in-store representatives
Oversee and implement questionnaire updates with the Client Service Team to ensure timely and accurate deployment
Conduct regular quality assurance audits and correct data issues
Maintain and update the Excel Master Database, including store and product lists
Produce and manage weekly and monthly Excel reports for internal teams and clients
Identify data discrepancies, communicate findings to program leaders, and implement corrective actions
Collaborate with Client Service Team and Shared Services teams on cross-functional initiatives
Address and resolve operational issues while balancing customer satisfaction with data quality requirements
Develop, document, and share best practices, templates, analytical approaches, and reporting methodologies
Contribute to special projects and administrative tasks assigned by management

Requirements
Valid work permit for a minimum of one year from the employment start date (if applicable)
Proficiency in Microsoft Excel
Completion of a live Excel skills assessment
Previous experience in a retail or merchandising setting is considered an asset
Ability to sit for extended periods, typically 6+ hours per day
Ability to use a computer, including keyboard and mouse, for prolonged periods




Ability to lift and carry light items, typically 20+ pounds
Ability to occasionally reach, bend, or stoop to access files or office materials
Ability to maintain focus and attention for long periods of desk-based work
Ability to follow clear directions
Ability to perform repetitive motions consistently throughout the day

Core Competencies
Proficient in managing online data collection and conducting quality assurance audits, with strong capabilities in Microsoft Excel for reporting and data management. Demonstrates effective collaboration with cross-functional teams to enhance operational efficiency and data quality.

Highest-signal resume keywords
Microsoft Excel Proficiency
Data Quality Assurance
Questionnaire Management
Retail Environment Experience
Cross-Functional Collaboration

Hard Skills
Data Collection Management
Quality Assurance Audits
Excel Reporting
Data Discrepancy Identification
Analytical Approaches
Template Development
Reporting Methodologies

Soft Skills
Attention to Detail
Problem Solving
Communication
Customer Satisfaction Focus

Certifications & Qualifications
Valid Work Permit

Industry Keywords
Retail
Merchandising
Operational Issues
Client Service
Data Management

#J-18808-Ljbffr

📌 Operations Specialist – In-Store (Ontario)
🏢 Jobtailor
📍 Ontario