Become a Residence Services Representative at Vancouver Island University, delivering exceptional customer service and administrative support year-round. Engage with students and assist hotel guests during busy seasons.

This role involves managing the front desk, tracking student documentation through critical processes, and assisting guests in navigating services. You'll play a crucial role in providing logistical support to residence life events while ensuring a safe and efficient environment for all. Accuracy in transactions and outstanding service are paramount in this position

Key Responsibilities:
• Deliver excellent customer service to students and guests
• Manage signed-out items and key inventories efficiently
• Process transactions for summer guests and sundries




• Perform data entry, filing, and track daily reports
• Provide logistics support to residence life events

Requirements:
• High School diploma and basic computer knowledge
• Customer service orientation and commitment to confidentiality
• Ability to handle sensitive situations with tact
• Robust judgement and problem-solving skills
• Proficient in MS Office and experience with databases

Bring your passion for customer service and organizational skills to VIU, enriching the experience for students and guests alike.
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📌 Residence Services Representative at VIU (British Columbia)
🏢 Vancouver Island University
📍 British Columbia