Join Taymax Group as a Member Services Representative to enhance the member experience through exceptional customer service in Ottawa, ON. Engage with members and assist them in a positive, welcoming atmosphere.

This role involves creating an exceptional experience for Planet Fitness members and guests at the Merivale location. Your responsibilities include greeting members, answering inquiries, and assisting in memberships. You will ensure a clean and organized club setting while collaborating with the team. A passion for health and fitness is essential in this interactive position.

Key Responsibilities:
• Greet and assist members, prospective members, and guests
• Manage front desk activities, including answering phones




• Conduct tours for prospective members and sign them up
• Update member accounts as required
• Maintain cleanliness of the club and complete cleaning tasks

Requirements:
• Must be 18 years or older
• High School diploma or GED required
• Previous customer service experience preferred
• Basic computer skills and reliability a must
• Positive attitude and strong communication skills

Deliver exceptional service and support to enhance the Planet Fitness member experience!
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📌 Customer-Focused Member Services Representative (Quebec City)
🏢 Taymax Group
📍 Quebec City