Become a Casual Emergency Communications Officer in Edmonton, critical for operational policing. Manage 9-1-1 calls and support public safety in a 24/7 workplace.

The City of Edmonton is looking for fourteen Casual Emergency Communications Officers. This role involves working rotating shifts and encompassing responsibilities like dispatching police, answer emergency calls, and evaluating non-emergency inquiries. Candidates need to thrive under pressure while maintaining service excellence and required qualifications.

Key Responsibilities:
• Answer and triage 9-1-1 calls across various systems
• Dispatch police calls and monitor officer safety
• Evaluate non-emergency calls for appropriate response




• Process online reports and assess missing persons
• Assist in training new Emergency Communication Officers

Requirements:
• Grade 12 completion or equivalent required
• 2 years of public safety communications experience
• Emergency Communications and Response Certificate preferred
• Ability to work in high-stress situations
• Proficient typing skills

Engage in a pivotal role in public safety by supporting emergency operations and ensuring effective communication services in Edmonton.
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📌 Casual Emergency Communications Officer Edmonton (Alberta)
🏢 City of Edmonton
📍 Alberta