Become a Retail Operations Lead at FIKA in Brampton, ON, where operational excellence and customer service come together. Your leadership will drive store success and team performance each shift.

As a Retail Experience Lead, your key duties involve opening and closing the store, supervising staff, and ensuring compliance with company standards. You'll facilitate a welcoming shopping atmosphere, assist with cash management, and provide product insights to enhance customer engagement. Mentorship and training for team members are essential parts of your role.

Key Responsibilities:
• Manage daily operations, including alarm systems
• Welcome and assist customers to ensure satisfaction
• Educate customers about products and upcoming offers




• Guide staff training and uphold service standards
• Address and resolve any customer inquiries promptly

Requirements:
• 2 years of retail experience necessary
• High school diploma or GED required
• Clear criminal background check needed
• Provincial Cannabis Certification required
• Strong communication and conflict resolution skills

Shape the future of retail with FIKA, delivering exceptional service and promoting a team-oriented environment.
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📌 Retail Operations Lead at FIKA (Ontario)
🏢 Pop's Cannabis
📍 Ontario