Enhance patient experiences as a Booking Clerk at EFW Radiology in Calgary. This full-time role involves appointment coordination and providing exceptional telephone service.

At EFW Radiology, you will play a vital role in managing patient bookings and ensuring satisfaction through effective communication. Your responsibilities include answering calls, scheduling appointments, and collaborating with the Booking team to meet physician requirements.

A focus on compassion and quality service is essential for success in this position.

Key Responsibilities:

- Coordinate patient appointment scheduling efficiently
- Handle a high volume of inbound calls
- Provide clear instructions and guidance to patients
- Accurately enter patient data according to procedures
- Demonstrate EFW values in all interactions

Requirements:

- Completion of medical terminology course beneficial
- Previous experience in a call center setting
- Excellent listening and communication skills
- Critical thinking and adaptability to various situations
- Ability to work in a fast-paced setting

Join EFW Radiology and contribute to quality patient care.

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📌 Booking Clerk in Calgary Call Center
🏢 EFW Radiology
📍 Calgary