Join Open Road Toyota Peace Arch as a Service Advisor and drive exceptional customer experiences. In this full time role, you will focus on managing customer queries and overseeing repair orders.

This position involves direct interaction with customers to address their vehicle concerns while meticulously documenting all interactions. You will ensure smooth scheduling for service work while communicating with clients about their vehicle's repair status.

This role promotes a collaborative culture focused on delivering high customer satisfaction.

Key Responsibilities:

- Manage customer inquiries and repair order processing
- Schedule and oversee service tasks for vehicles
- Ensure documentation and communication are clear
- Review completed repairs with customers upon delivery
- Monitor work-in-progress for timely completion

Requirements:

- Clean British Columbia driver's license
- Working knowledge of automotive services
- Strong decision-making and communication abilities
- Ability to speak Mandarin is beneficial
- Commitment to customer satisfaction practices

Utilize your expertise in service advisory to enhance customer loyalty at Open Road Toyota.

📌 OpenRoad Automotive Service Advisor Role (Surrey)
🏢 OpenRoad Auto Group
📍 Surrey