Join Thermea Spa Village Whitby as a Kiosk Lead Associate! Your leadership will be instrumental in managing kiosk operations and enhancing customer interactions during the busy holiday season.

As a lead associate, you will support the kiosk team by ensuring they have all necessary resources and training. Collaborating with the Marketing Manager and Kiosk Coordinator, your objective is to create a seamless and welcoming experience for our guests while managing day-to-day kiosk operations.

Key Responsibilities:

- Train and coach kiosk team members effectively
- Report daily activities and operational issues to management
- Assist with staffing shortages and unexpected events
- Manage inventory levels and order supplies
- Resolve guest complaints and service requests efficiently

Requirements:

- College diploma in relevant fields such as hospitality
- Previous experience in a customer-facing role
- Proven leadership skills with at least one-year experience
- Proficiency in MS Office and various technologies
- Must be available from late October to December 31, 2026

Use your leadership and customer service skills to enrich the experiences at Thermea Spa Village Whitby.

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📌 Kiosk Lead Associate Markham ON
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