Enhance customer satisfaction as a Customer Experience Representative at Air Liquide Canada. You will respond to inquiries and promote sales growth by delivering excellent service.
In this role, you will act as a key member of the Customer Experience Centre, ensuring customer inquiries are handled with care. Your responsibilities will include processing orders, responding to inquiries, and coordinating with internal teams to meet customer needs. Effective communication and proactive sales support will be required to foster lasting relationships with clients.
Key Responsibilities:
• Process customer orders via various channels
• Actively listen and respond to customer inquiries
• Support local account executives with back-office tasks
• Propose complementary products and evaluate new applications
• Track shipping orders and coordinate logistics
Requirements:
• Post-secondary diploma in Marketing, Sales, or a related field
• 2-5 years of experience in a call center environment
• Familiarity with Ring Central, ERP, and CRM systems
• Robust written and oral communication skills in English
• Basic understanding of welding processes and products
Utilize your communication and sales skills to drive customer satisfaction at Air Liquide Canada.
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📌 Air Liquide Customer Experience Representative (Edmonton)
🏢 Air Liquide
📍 Edmonton
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