Engage Building Products is growing, and we are looking for a highly organized, customer-focused professional to join our Customer Experience team.This role is ideal for someone with experience in high-volume customer service, client retention, loyalty, telecommunications, inside sales support, or account coordination environments who thrives in a fast-paced setting and enjoys building strong customer relationships.We are specifically looking for individuals with strong communication, problem-solving, and multitasking abilities who are comfortable managing multiple priorities while delivering an exceptional customer experience.At Engage Building Products, you will find a fast-paced, high-energy environment with significant opportunities for growth and advancement. We are a collaborative and entrepreneurial organization where team members are empowered to take ownership, contribute ideas, and grow alongside the business.Key Responsibilities- Manage customer accounts, orders, and ongoing project coordination from initial inquiry through completion- Provide exceptional customer service and timely communication to customers, dealers, and internal teams- Process quotes, sales orders, and customer requests accurately and efficiently- Support customers with product information, order updates, issue resolution, and follow-up communication- Coordinate with sales, operations, logistics,



and production teams to ensure smooth project execution- Maintain accurate customer and project records within CRM systems (HubSpot experience considered an asset)- Build and maintain strong customer relationships through professionalism, responsiveness, and proactive communication- Assist with project tracking, order management, and internal coordination across departments- Contribute positively to team culture and overall customer satisfaction initiativesWhat We’re Looking For- Experience in customer service, telecommunications, loyalty/retention, inside sales support, account coordination, or similar client-facing roles- Strong verbal and written communication skills- Excellent organizational and multitasking abilities- Ability to adapt quickly in a fast-paced setting- Strong problem-solving and conflict resolution skills- Professional, team-oriented attitude with a strong sense of accountability- Experience working with CRM systems and high-volume workflows is considered an assetWhat We Offer- Competitive salary ($60,000–$65,000)- Career growth and advancement opportunities- Collaborative and supportive team culture- Stable full-time position with daytime scheduling- Fast-growing company with long-term potentialIf you are looking for an opportunity to grow your career in a dynamic, customer-focused environment, we would love to hear from you.#J-18808-Ljbffr

📌 Customer Experience Specialist - $60,000 - $65,000 A Year (Winnipeg)
🏢 Engage Building Products
📍 Winnipeg