Become a Customer Care Agent at Canadian Fiber Optics, where you'll connect with customers to deliver exceptional service and solutions. Bring your phone and chat skills to this engaging role.We are seeking a motivated Customer Service Representative passionate about providing top-tier support. This position involves engaging with customers for billing, troubleshooting, and service enhancements. You'll ensure high customer satisfaction and may also influence retention during inquiries.Key Responsibilities:- Engage with customers for product and service solutions- Troubleshoot connectivity and service issues- Assist with account setup and billing inquiries- Document customer interactions accurately- Meet performance metrics for satisfactionRequirements:- 2+ years of customer service expertise- Excellent communication and organizational skills- Strong multitasking and problem-solving talents- Ability to adapt to rapid-paced changes- Knowledge of fiber optics is advantageousContribute to bridging the digital divide in underserved markets with Canadian Fiber Optics.#J-18808-Ljbffr

📌 Bilingual Customer Care Agent (Winnipeg)
🏢 Canadian Fiber Optics
📍 Winnipeg