Elevate your career as a Customer Service Desk Associate with Walmart Canada. Deliver friendly service, manage returns, and ensure accurate transactions in a vibrant retail atmosphere.
Walmart Canada is seeking a Customer Service Desk Associate at its Ottawa location. This role emphasizes strong customer service skills and adherence to company policies while supporting operations at the front end. You will play a crucial role in managing sales tax records, processing refunds, and maintaining inventory accuracy throughout your shifts.
Key Responsibilities:
• Process refunds and returns accurately per company guidelines
• Assist customers with questions, exchanges, and guidance
• Maintain accurate sales tax-exempt records
• Handle damaged merchandise claims efficiently
• Ensure all items are scanned correctly for inventory accuracy
Requirements:
• Ability to work evenings, weekends, and holidays
• Physically capable of lifting up to 50 lbs.
• Strong attention to detail and organization skills
• Experience in a retail or customer service role preferred
• Flexible and able to manage high task volume
Contribute to a agile environment focused on customer satisfaction and operational excellence at Walmart Canada.
#J-18808-Ljbffr