Elevate member interactions at The Glencoe Club as a Member Experience Representative in Calgary. This part-time role focuses on providing top-notch service and managing inquiries effectively.
Join The Glencoe Club as part of our Member Experience team. Your main duties will involve welcoming guests, answering calls, and ensuring a seamless check-in experience. Strong problem-solving skills and a friendly demeanor are essential to expertly manage member services and create a positive atmosphere.
Key Responsibilities:
• Deliver high-level service with friendly greetings and assistance
• Maintain transparent communication with members and staff
• Enforce club rules including guest entry procedures
• Address and resolve member access issues
• Process payments and handle transaction recording
Requirements:
• High school diploma or equivalent mandatory
• 1 year experience in customer service roles
• Excellent communication skills required
• Knowledge of Excel, Google Sheets, and POS systems beneficial
• Ability to manage stressful situations professionally
Support a welcoming environment and foster lasting memories at The Glencoe Club.
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📌 Member Experience Team Representative (Calgary)
🏢 The Glencoe Club
📍 Calgary