Elevate customer satisfaction at Birchwood as a Service Consultant, facilitating seamless communication between clients and service operations while managing appointments and repairs.
Reporting directly to the Service Manager, you will play a vital role in ensuring all customers receive top-tier service after their vehicle purchase. With industry-leading software, you’ll interact with customers with varying technical backgrounds. This role requires strong relationship-building skills and a detail-oriented approach to managing all relevant paperwork and customer needs.
Key Responsibilities:
• Schedule repairs and services efficiently
• Use technology to communicate with customers
• Ensure completion of invoicing and work orders




• Build rapport with clients and enhance satisfaction
• Collaborate with team members to support goals
Requirements:
• Prior experience in a service consultant role preferred
• High attention to detail and organizing skills
• Robust commitment to customer experience
• Previous automotive service experience is an asset
• Clear Class 5 driver's license needed
Leverage your customer service abilities at Birchwood as you support our clients post-purchase.
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📌 Service Consultant at Birchwood (Winnipeg)
🏢 Birchwood Hyundai
📍 Winnipeg