Our team focuses on a personalized customer experience, providing solutions from Canada’s top wireless carriers: TELUS, Rogers, Koodo, Fido and Chatr.
Responsibilities
- Actively engage mall shoppers and follow each step of our sales process.
- Consistently network, creating and maintaining a list of prospective clients using our CRM tool.
- Generate hype and awareness within a mall environment by being an ambassador for WOW! and the brands we represent.
- Deliver on our brand promise by offering personalized, unbiased advice.
- Consistently achieve all key business metrics.
- Offer a best‑in‑class customer experience.
- Participate in documented coaching conversations.
- Be responsible for inventory management: receiving, signing, and securing inventory.
- Follow merchandising and daily store cleanliness standards.
- Complete daily operations tasks, such as opening and closing the kiosk.
- Complete all required training modules and tasks.
- Stay current on promotions, products, services and policies.
- Follow our policies and procedures and maintain a high level of integrity.
- Manage cash, point of sale and inventory systems.
- Be available to work during mall hours (evenings and weekends) based on operational needs.
- Manage multiple priorities with a demonstrated sense of urgency.
- Adapt easily to change in a fast‑paced environment.
Qualifications
- Initiate conversations with mall traffic.
- Change and adapt in a fast‑paced environment.
- Be your genuine self and approach each customer in a unique and personalized way.
- Invested in personal and professional growth and development.
- Open to feedback and coaching.
- Customer‑facing experience in retail or hospitality using a point‑of‑sale system.
- Available to work during mall hours including evenings and weekends.
- Wireless retail experience or commission sales experience is an asset.
Offer
- Full time hours (32‑40hrs/week).
- Competitive salary AND uncapped commission structure.
- 50% of your monthly wireless plan.
- Rewards & Recognition based on monthly and quarterly performance.
- Group advantages package.
- Dedicated training and coaching to help you reach your goals.
Physical Job Requirements
- Ability to lift 30‑50 pounds.
- Ability to stand for extensive periods of time.
WOW! mobile boutique is an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.
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📌 Advertised Job Title Sales Associate Full Time - Stone Road Mall (Guelph)
🏢 Wowmobile
📍 Guelph
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