Lead customer service excellence with Naka Power Utilities in Yellowknife, Northwest Territories. As Supervisor, you’ll enhance team operations and oversee billing for optimal customer experience.
In this supervisory role, you will direct daily customer service and administration for Naka Power Utilities (NWT). Your leadership will ensure professional service delivery and accurate billing while supporting team development. This position is essential for fostering relationships with customers, local governments, and Indigenous organizations.
Key Responsibilities:
• Lead customer service and billing initiatives daily
• Ensure responsive and professional customer service
• Oversee billing and revenue collection processes
• Monitor administrative controls and systems
• Develop policies, procedures, and business processes
Requirements:
• University degree or college diploma in Business Administration
• Minimum 7 years in administration and customer service
• Previous supervisory experience required
• Robust communication and analytical skills
• Commitment to superior customer service
Become a pivotal part of Naka Power's commitment to serving northern communities.
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📌 Customer Service Supervisor at Naka Power (Yellowknife)
🏢 CA
📍 Yellowknife