To manage and grow a portfolio of nonprofit, foundation, and mission-driven partners operating in the literacy space by acting as a trusted, values-aligned strategic partner. This role focuses on supporting organizations whose core mission is to improve access to books and reading resources for children and communities that need them most. The Account Manager – Literacy delivers an exceptional frontline customer experience while aligning Book Depot’s product solutions with meaningful, real-world literacy impact.This role blends commercial sales accountability with purpose-driven work and offers a unique prospect to connect daily activities to outcomes that support childhood literacy, equity, and education.***Annual salary range is between $51,000 to $68,700, plus commission based on sales performance.StrategicKey measurables or activity-based leading indicators include:Monthly and annual sales targets for assigned literacy-focused accounts, typically nonprofit organizations, foundations, and literacy initiatives (orders of $5K-$250K)Weekly analysis and projections on sales revenue for the upcoming four-week period, maintaining visibility into how accounts are tracking toward targets (by account)Active use of sales dashboards to monitor real-time data on pending and shipped ordersThoughtful account planning that balances budget constraints, program needs, and long-term partnership opportunities (by account)Cross-functional collaboration to ensure customers receive the right products, at the right time, for program deploymentContribution to quarterly EOS Rocks and ongoing personal development goals (Catalytic Coaching, 5-5-5’s)In addition to the strategic purpose of the role, you will:Serve as a primary relationship manager for literacy-focused organizations such as nonprofits, foundations, and education-based charitiesDevelop a deep understanding of partner missions, funding models,



and program goals to align Book Depot’s offerings with their impact objectivesEngage in outbound outreach and, when required, cold calling or lead generation efforts to develop new literacy-focused partnerships and support company growth initiativesPromote products and services that support early childhood literacy, family reading initiatives, school readiness programs, and community engagementClose sales through consultative selling, empathy-driven communication, and strong customer advocacyBuild long-term partnerships rooted in trust, service, and shared outcomes rather than transactional sales aloneMeet or exceed sales targets while remaining sensitive to nonprofit budget cycles and grant-based fundingMaintain strong product knowledge with an emphasis on titles suited for literacy programs, age-specific reading levels, and diverse audiencesUtilize Book Depot’s established sales tools and systems (e.G., SRWMS) to ensure consistency and accountabilityIdentify opportunities to grow impact through repeat programs, pilot initiatives, or expanded partnershipsFunctionalMaintain proactive, positive relationships to maximize customer lifetime value and mission alignmentAct as a problem-solver for client questions, program challenges, and timeline constraintsTrack customer interactions, appointments, and sales activity accurately in CRM toolsProvide regular sales updates and insights to the Sales ManagerCoordinate with internal teams (production, logistics, finance)



to support program timelines and partnership requirementsSupport debt collection processes with sensitivity to nonprofit funding cyclesTravel as required to visit partner organizations, attend literacy-related events, or support on-site initiativesAttend conferences, summits, or trade shows related to education, literacy, or nonprofit workShare product insights and literacy trends with peers to elevate team-wide market knowledgeOther responsibilities as requiredPeople, Values & CultureLive and model Book Depot’s values in every interactionActively contribute to Book Depot’s purpose-driven culture of Getting More Books Into More Hands, with an emphasis on social impact and serviceDemonstrate empathy, emotional intelligence, and authenticity when engaging with mission-driven partnersChampion collaboration, continuous improvement, and scalable impactParticipate in and support professional growth through Book Depot University (BDU)Serve as a positive ambassador for Book Depot within the literacy and nonprofit communityQualificationsBachelor’s Degree in Business, Marketing, Education, Social Sciences, or related field is an asset; equivalent experience will also be consideredMinimum 2 years of experience in sales, account management, nonprofit partnerships, or related rolesStrong alignment with literacy, education, or community-based missionsSelf-motivated, results-driven, and comfortable working independently within a structured sales frameworkExcellent written and verbal communication skills across diverse stakeholder groupsHigh emotional intelligence with the ability to build rapport, listen deeply, and understand complex organizational needsStrong organizational and time-management skillsDetail-oriented with the ability to manage multiple accounts and initiatives simultaneouslyProfessional, service-oriented mindset with a natural sense of empathy and purpose#J-18808-Ljbffr

📌 Account Manager - Literacy - $51,000 - $68,700 A Year (Winnipeg)
🏢 Book Depot
📍 Winnipeg