Raise is hiring on behalf of Lyft! We are looking for outgoing, customer-focused individuals to work as Brand Ambassadors in your local area. We need customer service-oriented individuals to represent Lyft's brand at Global Soccer Events. These are in office roles at airport activations.Pay RatesBrand Ambassador: $22.00/hr (Flat rate, non‑negotiable)Work LocationVancouver International Airport (YVR)Shift Schedule (All Staff)Selected candidates must be available on‑site during the following peak event windows.June 13th, 2026 (3:00 pm - 9:00 pm) to June 17th, 2026 (3:00 pm - 9:00 pm)June 18th, 2026 (3:00 pm - 9:00 pm) to June 20th, 2026 (3:00 pm - 9:00 pm)June 21st, 2026 (3:00 pm - 9:00 pm) to June 23rd, 2026 (3:00 pm - 9:00 pm)June 30th, 2026 (3:00 pm - 9:00 pm) to June 30th, 2026 (3:00 pm - 9:00 pm)July 7th, 2026 (3:00 pm - 9:00 pm) to July 7th, 2026 (3:00 pm - 9:00 pm)Job SummaryYour role will be focused on representing the Lyft brand, guiding riders to the events and pickup location, signing up new riders, and providing any feedback to the Lyft team on rider sentiment.This position is employed by Raise and assigned to Lyft on a contract basis. The selected candidate will be an employee of Raise, not Lyft, for all employment purposes.Perks eligibility, payroll, workers’ compensation, unemployment insurance, and all other employment matters are administered by Raise, the employing agency. Lyft does not provide advantages to contract or contingent workers in this program.ResponsibilitiesCustomer Service (All Staff)The ultimate people person — quick to create a world‑class experience for drivers and ridersCheerful,



magnetic personality — a natural helperDirect riders to the event and designated pickup location(s)Promote downloading the Lyft app for new customersEncourage attendees to visit the Lyft Lounge and use the provided charging stations (when available)Hand out free hydration products provided at the Lyft Lounge (when available)Interact with riders and drivers who may be in carsAssist with traffic flow management during peak egress periods, helping to direct vehicle and pedestrian traffic for safe and efficient rider pickupsDe‑escalate and diffuse tense situations while keeping a cool head for any unexpected interactionsOffer basic tech support to riders, including:Downloading the appRestarting the appGuiding them to the Help button for additional concernsTeam Leadership and Coordination (Lead Brand Ambassador Only)Oversee and coordinate Brand Ambassadors during each shiftConduct pre‑shift briefings and ensure all BAs understand their roles and event expectationsManage BA schedules, ensuring proper coverage and coordinating breaks throughout the eventMonitor BA performance and provide real‑time feedback as neededVerify proper setup and breakdown of event materials and equipmentConduct end‑of‑shift check‑outs with all BAs to confirm task completionMake real‑time decisions to address unexpected situations while maintaining service qualityMonitor and document common issues or technical bugs throughout the eventTraining and Support (Lead Brand Ambassador Only)Ensure all Brand Ambassadors review event documentation and understand proceduresProvide on‑site guidance for navigating the Help portal, locating rideshare zones, and handling customer interactionsConduct brief knowledge checks to verify team understanding of rolesServe as the primary point of contact between Brand Ambassadors and the Lyft Activation ManagerCoordinate with venue staff, parking staff,



and security as needed for operational alignmentExperience and SkillsBrand Ambassador1+ years of experience in customer serviceUnderstanding of the ridesharing industry generally and Lyft specificallyAccountable self‑starter with strong organizational skills, attention to detail, and problem‑solving capabilitiesAdaptable to fluid, fast‑paced environmentsStrong communication skillsAbility to work a flexible schedule, including evenings and weekendsLead Brand Ambassador2+ years of experience in customer service or event operationsPrevious team lead or supervisory experience preferredAbility to make quick decisions and adapt to changing circumstancesStrong leadership skills with the ability to motivate and guide a teamExperience handling escalated customer situationsAccountable self‑starter with strong organizational skills, attention to detail, and problem‑solving capabilitiesLeads by example in maintaining professional standards and a positive attitudeStrong communication skillsUnderstanding of the ridesharing industry generally and Lyft specificallyAbility to work a flexible schedule, including evenings and weekendsNote: Lead Brand Ambassadors are responsible for all Brand Ambassador duties in addition to the leadership, training, and coordination responsibilities outlined above. All staff are expected to maintain Lyft's brand standards and deliver an exceptional experience for every rider and driver.Equal Opportunity EmployerWe encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.AccommodationsWe have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.Jobs/accommodations/#J-18808-Ljbffr

📌 Yvr Brand Ambassador For A Global Soccer Event - $22 An Hour (Winnipeg)
🏢 Raise
📍 Winnipeg