TLC Solutions is seeking a Services Technician in Langley, BC, to provide exceptional IT services and support. This role focuses on enhancing client satisfaction through comprehensive technical assistance.
As the primary support technician, you will engage with clients, document systems, and respond to service requests efficiently. Your ability to work independently while actively pursuing further certifications is vital. This role is ideal for someone who values teamwork, honesty, and accountability while making technology enjoyable for clients.
Key Responsibilities: • Deliver IT services on various communication platforms • Maintain records of systems and processes • Pursue certifications and self-education • Conduct client support onsite when necessary • Triage and escalate service requests as needed
Requirements: • 3 years in IT support or education combined • 2 years in a customer service role • Experience with networking and Microsoft administration • Valid Class 5 Driver's license with driving experience • Must explicit Criminal Background Check to qualify
Bring your expertise in IT support to TLC Solutions and contribute to creating 'Technolojoy' for our clients. #J-18808-Ljbffr
📌 Services Technician Position at TLC Solutions (Winnipeg)
🏢 TLC Solutions
📍 Winnipeg
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