Residential Customer Service RepresentativeRidall Pest Control – Burnaby, BCAt Ridall Pest Control, we’ve been protecting homes and businesses across the Lower Mainland for over 30 years. Our reputation is built on exceptional customer service, trusted expertise, and a team that genuinely cares about helping people.We’re currently looking for an organized, energetic, and customer‑focused Residential Customer Service Representative to join our growing team in Burnaby. If you enjoy helping customers, thrive in a fast‑paced environment, and want a long‑term career with opportunities to grow, we’d love to hear from you.What You’ll DoAs the first point of contact for many of our customers, you’ll play an important role in creating a positive experience from the very first interaction. Your responsibilities include:Scheduling pest control appointments and coordinating technician routes efficientlyAssisting homeowners with service inquiries, quotes,



and appointment bookingsManaging customer records and service history using our CRM system (PestPac)Supporting incoming sales opportunities and helping convert leads into long‑term clientsCommunicating with technicians to ensure smooth daily operationsResolving customer concerns with professionalism and empathyProviding administrative support to keep our office running smoothlyWhat We’re Looking ForFriendly, professional, and confident in communicating by phone and emailHighly organized with robust attention to detailComfortable multitasking in a busy office environmentMotivated by delivering excellent customer serviceConfident discussing services and identifying sales opportunitiesProficient with Microsoft Office (Word, Excel, Outlook, PowerPoint)Experienced with CRM software (PestPac experience is an asset, but training will be provided)RequirementsFluent in spoken and written EnglishAbility to commute to Burnaby, BCHigh school diploma preferredWhy Join Ridall Pest Control?Competitive salary: $50,000–$60,000 annuallyCommission and bonus opportunitiesExtended health, dental, and vision coverageCasual and supportive work environmentMonday–Friday full‑time scheduleCareer growth and advancement opportunitiesSecure, long‑term employment with an established local companyBenefitsCasual dressDental careExtended health carePaid time offVision careWork Location: In person#J-18808-Ljbffr

📌 Residential Customer Service Representative (Burnaby) - C$50,000 - C$60,000 A Year (Winnipeg)
🏢 Ridall Pest Control
📍 Winnipeg