Transform how clients use technology as an Adoption and Training Specialist with Intelligent Solutions Group. This role focuses on empowering users through tailored training and strategic change management.
As a key player in client success, you'll lead training sessions on Microsoft 365 and support effective adoption strategies across organizations. Engage users through workshops and webinars while collaborating with cross-functional teams to bridge the gap between technology deployment and business outcomes.
Key Responsibilities:
• Facilitate comprehensive training for Microsoft tools
• Create engaging learning materials and digital content
• Develop communication plans for user engagement




• Identify and overcome barriers to technology adoption
• Measure user engagement and satisfaction metrics
Requirements:
• Degree in Education, IT, or similar fields
• 2–5+ years in user training or customer success roles
• Knowledge of Microsoft collaboration tools
• Excellent facilitation and instructional design skills
• Robust organizational abilities and project management
Empower users and drive technology adoption at Intelligent Solutions Group, impacting real business outcomes!
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📌 Adoption and Training Specialist Role (Ottawa)
🏢 Convergence Networks
📍 Ottawa