APPLICATION DEADLINE: Friday, April 17th at 5:00pm central time, we encourage you to apply soon if interested.We recognize that job searching can sometimes feel uncertain and are committed to keeping you informed throughout the process. Thank you for considering M-Files as your next career chance.Who We AreM-Files is redefining how work gets done. Our context-first document management system offers purpose-built business use cases—spanning universal and industry-specific workflows—to enable secure collaboration, automate processes, and ensure governance.Unlike traditional systems, M-Files organizes content around the context of your business, connecting documents to related people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries.Guiding PrinciplesMake It Happen - We set bold goals, take ownership, learn from mistakes, and relentlessly pursue resultsHelp Others - We lead with kindness, assume good intentions, hold one another accountable, and celebrate wins togetherLove Customers - We put customers and partners at the heart of everything, delivering value with respect, fairness, and speedTo learn more about us we encourage you to visit our company page.To learn more about how we became a Certified Great Place to Work visit, Working at M-Files | Great Place to Work.We are expanding our AI capabilities to build the next generation of intelligent, automated solutions for knowledge workers worldwide.Why Join Us?Global Impact: Lead AI initiatives powering solutions used by thousands of organizations worldwideCutting-Edge Technology: Drive AI/ML innovation in a cloud-native enterprise SaaS environmentLeadership Opportunity: Build and scale a high-performing AI team within a global product organizationGrowth & Influence:



Shape the future of AI-driven knowledge workSummary of the RoleThis is a unique opportunity to lead applied AI initiatives that shape the future of context-first document management and AI-driven information management at scale.We are seeking an experienced AI Team Manager to lead and grow a team of AI engineers and data professionals focused on delivering scalable, production-grade AI capabilities embedded into M-Files products.This role combines technical leadership, people management, and strategic execution, partnering closely with Product, Engineering, and Platform teams to deliver scalable AI capabilities aligned to business outcomes.Key ResponsibilitiesTranslate product and business objectives into an actionable AI roadmapLead the design, development, and deployment of AI/ML solutions in productionEnsure AI initiatives drive measurable product KPIs and customer valuePromote best practices in model lifecycle management, evaluation, monitoring, and governanceProvide architectural guidance for AI systems, including LLM integrations, ML pipelines, and cloud-native AI servicesEnsure high standards in code quality, reproducibility, security, and scalabilityDrive adoption of MLOps practices and tooling (e.G., MLflow, CI/CD for ML, observability)Build, mentor, and develop a high-performing AI teamFoster a culture of ownership, collaboration, and continuous learningSupport career development, coaching, and performance managementPartner with recruiting to attract top AI/ML talentWork closely with Product Managers to prioritize AI investments and align on outcomesCollaborate with Engineering and Platform teams to ensure seamless AI integration into core product architectureCommunicate technical strategy and results clearly to both technical and non-technical stakeholdersRequirementsRequired Skills & QualificationsProven experience leading AI/ML teams in a SaaS or technology environmentStrong hands‑on background in machine learning, applied AI, or data scienceExperience deploying AI solutions to production environments at scaleSolid understanding of MLOps, cloud platforms,



and modern data architecturesProficiency in common ML frameworks (e.G. TensorFlow, PyTorch, or similar)Strong leadership, coaching, and stakeholder management skillsAbility to translate complex AI concepts into clear business value narrativesNice‑to‑HaveExperience with LLMs and generative AI applications in enterprise environmentsFamiliarity with Databricks, MLflow, or similar ML platformsKnowledge of SaaS product metrics and PLG strategiesExperience working in Agile development environmentsParticipation in our Recruitment ProcessInitial Screening w/People & Culture Team MemberInternal Team Member(s) (Lead Architect + Software Engineer)Hiring Manager (Senior Director, Software Development)Possible Final Interview w/Chief Product Officer or Chief Technology OfficerEstimated total candidate time investment: Approx. 3hrsBenefitsWhy M-Files?M-Files is a global company with Finnish roots, built around a product we are proud of.You’ll have the prospect to contribute to our continued growth while developing your own expertise in a collaborative, supportive environment.Our guiding principles, Make It Happen, Help Others, Love Customers, are reflected in how we work every day, with transparency and strong team spirit at the core of our culture.What We OfferWe offer a competitive total rewards package designed to support your health, well‑being, and long‑term financial goals.As a remote‑enabled company, our employees enjoy the flexibility to support their work‑life balance10 paid company holidays4 additional floating holidays to support individual flexibility and regional observancesPaid parental leaveWork‑from‑home supportHealth & Wellness BenefitsExtended health coverage (prescription drugs and paramedical services such as physiotherapy, massage therapy, and chiropractic care)Dental coverage (basic and major services)Vision careEmployer‑paid life insuranceShort‑term and long‑term disability coverageEmployee Assistance Program (EAP) for mental health and wellness supportRetirement & Financial BenefitsGroup RRSP or retirement savings planEmployer matching contributions (up to a defined percentage)#J-18808-Ljbffr

📌 Team Manager, Ai (Remote, Canada) (Fredericton)
🏢 M-Files
📍 Fredericton