Deliver exceptional member service as a Member Experience Representative with FirstOntario. Provide financial advice and solutions while promoting member engagement in a energetic financial environment.
As a Member Experience Representative, your role focuses on enhancing member satisfaction through quality service and financial education. This position requires identifying member needs and developing relationships to deliver tailored solutions. Working closely with the Branch Manager, you will contribute to business development goals across multiple branches.
Key Responsibilities:
• Identify opportunities and engage with members proactively
• Deliver financial products to increase member engagement




• Provide transactional support including deposits and withdrawals
• Maintain branch operations including audits and cash balancing
• Promote alternative banking channels effectively
Requirements:
• High school diploma or equivalent required
• 3 years of banking or credit union experience
• Proficient in Microsoft Office Suite
• Strong interpersonal and communication skills
• Ability to work independently and support team objectives
Elevate member experience through financial expertise and personalized service at FirstOntario.
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📌 Member Experience Representative at FirstOntario (Hamilton)
🏢 Firstontario Credit Union
📍 Hamilton