Join Salesforce as a Senior Success Architect, focusing on transformative customer success through the Agentic Marketing Platform. Your expertise in AI and CRM will empower clients to innovate.
This role demands a strategic leader, capable of guiding successful implementations while fostering strong partnerships across Marketing, Sales, and IT departments. You will drive customer enablement through education on AI-powered processes and optimize sales and marketing workflows. Your technical acumen will translate business goals into effective solution designs, ensuring a smooth transition to innovative practices.
Key Responsibilities:
• Oversee customer onboarding and platform adoption
• Consult with key stakeholders for scalable solutions




• Design integrating workflows with Salesforce systems
• Educate teams on agentic marketing methods
• Conduct strategic business reviews for growth alignment
Requirements:
• 5-10 years of software experience in Mid Market/Enterprise
• Robust interpersonal and communication abilities
• Extensive experience with Salesforce CRM
• Knowledge of marketing automation systems
• Bachelor’s degree and a drive for customer success
Support customer growth and drive adoption with Salesforce as a Senior Success Architect.
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📌 Senior Success Architect at Salesforce (Vancouver)
🏢 Salesforce
📍 Vancouver