Take the next step in your career with Voyago as a Full-Time Call Taker for Inter-Community Shuttle Services. Deliver top-notch customer service by answering calls, assisting with inquiries, and ensuring effective service delivery.
Voyago is seeking a dedicated Call Taker to support our shuttle services based in London, ON. This role requires you to effectively communicate with customers, book rides, and resolve concerns while maintaining accurate documentation. Your multitasking abilities and familiarity with London are essential to ensure seamless coordination with dispatch and provide stellar service.
Key Responsibilities:
• Answer calls promptly and professionally
• Assist customers with scheduling and inquiries
• Document information accurately in the system




• Coordinate with dispatch for efficient service
• Address customer concerns and complaints
Requirements:
• Strong communication and active listening skills
• Intermediate to advanced English proficiency
• 1 to 2 years in dispatch or call center roles
• Calmness under pressure in fast-paced situations
• Familiarity with London and its surroundings
Enhance your career with vital communication and customer service skills at Voyago, contributing to our mission in transportation.
#J-18808-Ljbffr

📌 Full-Time Call Taker at Voyago (London)
🏢 Transdev Ontario Manitoba
📍 London