Advance your career at FoxWise as a Deskside Support Specialist, providing technical support in a dynamic environment. Impact user experience through comprehensive end-user assistance across diverse platforms in Ontario.FoxWise is hiring a Deskside Support Analyst for a 16-month contract, potentially leading to permanent employment. You will play a key role in aiding clients through effective problem solving and support of multi-platform devices. This chance allows you to implement your knowledge in a culturally respectful firm focused on Indigenous communities.Key Responsibilities:
- Assist users with technical queries and issues
- Provide support via phone, chat, and in-person
- Troubleshoot across Microsoft Windows and Apple macOS
- Manage support for mobile devices and A/V equipment
- Oversee incident management and request fulfillmentRequirements:
- Computer Science degree/diploma or equivalent experience
- 2-5 years of experience in deskside support
- Familiarity with ITIL practices preferred
- Excellent communication and problem-solving skills
- Understanding of Indigenous cultures is beneficialUtilize your professional skills to enhance client support and contribute positively to FoxWise in Ontario.#J-18808-Ljbffr
📌 Foxwise Deskside Support Specialist (Oakville)
🏢 Compugen
📍 Oakville
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