OverviewThe Practice is a space where wellness, community, and daily ritual come together. Our café and retail store are the heartbeat of that experience, the place where people land, connect, and return to. We are looking for a Retail & Café Manager who will take full ownership of this environment. You will be on the floor, leading, training, and ensuring that every detail reflects the standard and energy of The Practice.BenefitsBe part of building something elevated, intentional, and newWork in a space that blends business, wellness, and creativityJoin a collaborative, supportive, and high performing teamBe close to the vision and directly shape the daily experienceGrow within a brand that values both excellence and humanityRoleThis is a hands on leadership role responsible for overseeing all café and retail operations across a seven‑day per week schedule. You will lead the team, manage systems, and ensure that both spaces run seamlessly, from inventory and staffing to customer experience and presentation.Key ResponsibilitiesOversee all café and retail store operations including scheduling, inventory management, merchandising, product curation, and daily customer experienceImplement and maintain operational systems including opening and closing checklists, inventory controls,



and system updatesEnsure smooth day to day flow across both spacesWork actively on the floor as a Retail Experience GuideLead by example in customer interactions and service standardsMaintain a constant presence to support staff and uphold the experienceManage and schedule retail and café staffSupport hiring, onboarding, and training of all café and retail team membersCreate a strong, accountable, and positive team cultureManage relationships with retail product suppliers and café vendorsEnsure merchandising standards are consistently upheldMaintain a retail floor that reflects The Practice’s aesthetic, philosophy, and attention to detailTrack retail and café sales performanceReport regularly to the Chief of Staff & OperationsIdentify opportunities to improve sales, efficiency, and customer experienceOversee licenses, approvals, and all retail related audits and compliance requirementsEnsure all operations meet regulatory and internal standardsSupport team in handling customer needs, feedback, and challengesLeadership ExpectationsYou are hands on, detail oriented, and highly accountableYou take ownership and act without waiting to be toldYou are comfortable being present on the floor dailyYou balance structure with intuition and careYou lead with clarity, consistency, and energyWho You AreExperienced in retail, café, or hospitality managementStrong operational thinker with excellent organizational skillsNatural leader who can manage and motivate a teamDetail focused with a high standard for executionComfortable in a quick paced, multi responsibility environmentAligned with the values and vision of The PracticeCompensation Range$52,000 - $58,000#J-18808-Ljbffr

📌 Retail & Café Manager - $52,000 - $58,000 A Year (Winnipeg)
🏢 The Practice
📍 Winnipeg