Tim Hortons in Kelowna, BC is hiring a Food Service Supervisor to lead a team of 16–20 food service staff in a quick-paced coffee shop and restaurant environment.

Work Setting: Food service establishment, coffee shop, fast food outlet, restaurant.

Responsibilities:

- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate ingredient and supplies required for meal preparation
- Ensure that food and service meet quality control standards
- Prepare budget and cost estimates
- Address customers' complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
- Establish work schedules

Supervision: Food service counter attendants and food preparers; 16–20 people.

Requirements:

- 1 year to less than 2 years of experience in food service
- No degree,



certificate or diploma required
- Authorization to work in Canada
- Available for shift or on-call work
- Excellent oral communication and interpersonal skills
- Client focus, flexibility, and ability to work as a team player

Work Conditions: Fast-paced environment, work under pressure, tight deadlines, combination of sitting, standing and walking, standing for extended periods, bending, crouching, kneeling, physically demanding.

Schedule: Day, Evening, Early Morning, Night, Weekend, Shift.

- Dental plan
- health care plan.
- Inclusive support programs for persons with disabilities, newcomers and refugees, youth, and veterans.

1 year to less than 2 years of food service experience. No formal education required. Must be authorized to work in Canada.

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📌 Food Service Supervisor (Kelowna)
🏢 Tim Hortons
📍 Kelowna