Develop clear and comprehensive documentation for designated functional areas of Acumatica ERP according to corporate style guidelines and team processesKeep documentation and training materials up to date with software releasesRevise legacy content to align with current standards and best practicesDesign and develop training courses and skill assessments for different learner personasUse AI-assisted tools to draft, restructure, summarize, edit, and review documentation and training materials while ensuring accuracy and consistencyCollaborate with subject matter experts to identify user scenarios and information gapsResolve learner issues related to documentation and training content and provide solutions and recommendationsReview UI labels and messages for accuracy and consistencyContinuously improve team standards, processes, and toolsAssume the rotating Doc Watcher roleServe as an entry point for external communication for the teamTriage incoming product-change requests requiring documentationMaintain the team’s working environmentRequirementsA degree in English, technical writing, communications, or computer science or alternative credentials (preferred)At least 3 years of experience in technical writing, content development, or instructional design in the software industry (required)Experience using AI-assisted writing, editing, research, or productivity tools to support technical content development, instructional design, or content analysis (required)Expertise in any of the industries Acumatica specializes in (preferred)Prior teaching or training experience (preferred)Excellent writing and communication skills, with ability to express thoughts in English clearly, logically, and concisely (required)Advanced user of tools used for content creation, version control,



and project and task management (required)Knowledge of Acumatica ERP (preferred)Self-motivated to create high-quality content when specifications are in progress or unavailableAbility to communicate positively and forge effective working relationships with Acumatica team membersAbility to work independently with minimal supervision and manage multiple prioritiesFamiliarity with source control and CI/CD tools such as Git, Bitbucket, and BambooFamiliarity with task/bug tracking tools such as JiraFamiliarity with database management tools such as SQL Management StudioFamiliarity with content development tools such as Oxygen XML Editor, Snagit, and LucidchartFamiliarity with AI-assisted content development and productivity tools such as ChatGPT, Claude, Codex, Claude Cowork, and MS CopilotCore CompetenciesDemonstrates expertise in technical writing and content development, with a strong focus on creating explicit documentation and training materials for Acumatica ERP. Proficient in using AI-assisted tools and advanced content creation software to enhance documentation accuracy and effectiveness.Highest-signal resume keywordsTechnical WritingAI-Assisted Content DevelopmentAcumatica ERP KnowledgeContent Creation ToolsInstructional DesignATS Optimization KeywordsHard SkillsTechnical WritingContent DevelopmentInstructional DesignWriting SkillsEditing SkillsResearch SkillsVersion ControlProject ManagementDatabase ManagementContent AnalysisSoft SkillsCommunication SkillsCollaborationSelf-MotivationProblem-SolvingRelationship BuildingIndustry KeywordsSoftware IndustryAcumaticaTechnical Writing StandardsTraining DevelopmentUser ExperienceTools & TechnologiesGitBitbucketBambooJiraSQL Management StudioOxygen XML EditorSnagitLucidchartChatGPTMS Copilot#J-18808-Ljbffr

📌 Assistant Vice President, Credit Content Development (Winnipeg)
🏢 Acumatica
📍 Winnipeg